Simply add the products you want to your cart and complete the checkout process. For assistance, you can contact us at info@infracoreeurope.com.

No, you can checkout as a guest. Creating an account is optional and helps you track orders faster.

Yes, if your order has not shipped yet. Please contact us as soon as possible. Once shipped, changes are no longer possible.

We accept common payment methods used in online stores, such as credit cards, PayPal, bank transfer, and local payment options depending on your country.

Delivery times vary by location. Orders within the Netherlands typically arrive within a few business days.

If tracking is available, you will receive a tracking link via email once your order ships.

We ship within the Netherlands and selected European countries. Contact us if you’re unsure about your location.

You have 14 days to cancel your order after receiving it, followed by 14 days to send it back. Read our Returns & Refunds page for full details.

Return shipping is usually paid by the customer unless we made a mistake, such as sending a wrong or damaged product.

Refunds are processed within 14 days after your return notification, once the product has been received or proof of shipment is provided.

Please contact us immediately with your order number and photos. We will resolve it as quickly as possible.

You can always reach us at info@infracoreeurope.com. We are happy to help.